You have better things to do than follow up by hand

Enquiries arrive from different places, follow-ups rely on memory and the same manual work returns every week. I put the process in order before automating it.

• — A contact list spread across inbox, spreadsheets and tools.
• — Campaigns sent to everyone, for lack of segmentation.
• — Customers who never hear from you again after a first purchase.
• — Manual tasks repeated every week.

I centralise your contacts, structure the customer journey and automate the repetitive work that genuinely takes time away from you.

• — Contact organisation and list cleanup.
• — Segmentation that fits your offer.
• — Email marketing and customer journeys.
• — Retention and re-engagement scenarios.
• — Integrations between your tools and targeted automations.
• — Chatbots, when they answer a real, identified need.

I centralise your contacts, structure the customer journey and automate the repetitive work that genuinely takes time away from you.

• — A clean, segmented contact base.
• — Documented automated scenarios.
• — Campaigns your team can take over.
• — Monitoring of performance and tool costs.

Enquiries arrive from different places, follow-ups rely on memory and the same manual work returns every week. I put the process in order before automating it.

• — I start by cleaning and organising the database. Automating confusing data only amplifies the mess.
• — I automate where the gain is measurable, not everywhere.
• — I keep your tool costs under control and document what is put in place.